Privacy Policy

This Website Privacy Statement ("Statement"), provides information about how we collect, use and transfer personally identifiable data that we obtain from you, a website visitor, through www.h5.com and other websites that we operate and on which we post a direct link to this Statement (collectively the "Site").

Scope

This Statement covers only data collected through the Site and not any other data collection or processing, including, without limitation, data collection practices of other web pages to which we link or data that we or our affiliates collect offline or through websites that do not display a direct link to this Statement. Occasionally, we may refer to this Statement in notices and consent requests related to surveys and special-purpose web pages; under such circumstances, this Statement applies as modified in the particular notice or consent request (e.g., with respect to types of data collected or purposes of collection).

Our Safe Harbor Certification covers human resources data and personal data about individuals in the EEA and Switzerland that subsidiaries, customers, suppliers and other businesses in the EEA and Switzerland send to H5.  H5's Safe Harbor Certification does not extend to data that H5 receives directly through the Site, as further explained in our EEA and Swiss Safe Harbor Notice. Some of our business units and web pages apply this Statement subject to specifically disclosed modifications, supplements or exceptions.

Information We Collect

Through the Site, we receive data that you actively submit as well as data that we track:

Information You Purposefully Submit: When you request information, download papers, subscribe to a service, register as a user for an event, respond to an online survey, comment on a blog, send us an email, or otherwise actively send us data, we usually collect data such as your name, email address(es), mailing address(es), telephone number(s), and certain information related to the business you represent. If you apply for a job, we may collect your resume and other personal information.  If you contribute to a public forum, such as a blog, we will collect the informaiton you post and the information will also be publically accessible.  In each such instance, you will know what data we collect through the Site, because you actively submit it.

Information Collected by Automated Means: When you visit the Site, we also collect certain information by automated means.   For example, we track information on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access our websites, the Internet address of websites from which you link to our Site, the computer technology you are using and the pages and links you visit and your preferences on our Site. We use technology that many other websites employ, including, without limitation:

  • “Cookies.”  These are small data files that are placed on your computer’s hard drive to collect information. We may use cookies to recognize you as a previous visitor and to track your activity on the Site. Cookies may enhance your user experience.  However, you do not have to accept cookies to visit our Site. If you prefer not to accept cookies, you can refuse cookies by turning them off on your browser.
  • "Log files."  These are lists of events, requests, actions logged by a computer to track Site visitors and activity on the Site.
  • "Web Beacons" (or "clear gifs" or "web tags").  These are tiny graphics with unique identifiers that are placed on Site pages to collect information about the movement of users on the Site.

In addition, if you visit or track H5 through social media links on this Site, or directly through those social media sites, we may gather information that you post.  To the extent permitted by applicable law, we may combine information gathered by automated means and publicly available information with personal data that you purposefully submit.

Use of Information

We collect information you purposely submit primarily for the purpose for which you originally sent us the data (e.g., to provide information you requested) or to use it to inform you about services, products, events, news, market surveys and the like. You can opt out of receiving marketing emails as explained below.

We collect information collected by automated means primarily to use in administering, protecting and improving our Site and our systems, to better understand the preferences of our Site visitors, to identify server problems, to compile aggregated statistics about Site usage, to perform market research, and to help personalize your experience of our Site.

We may use third parties to collect, on our behalf, the information described above.  In addition, we may share collected information with third parties who aggregate information, facilitate communications, perform data analysis, and/or perform other services on our behalf.

Links to Other Sites

We provide links to third-party websites. Those sites are independent of our Site and have their own privacy policies and practices. If you visit those sites and or submit information, the collection and use of your information will be governed by their policies. We strongly encourage you to review the privacy policies of any site you visit.

Disclosures of Personal Information

We are not in the business of selling or renting your information to telemarketers.  We freely share your information with our employees and affiliates in locations around the world. We may use third parties to collect your information and may also share your information with agents and service providers who are intended to use the data only on our behalf and for our purposes. We will share your information as required by law or in the interest of protecting or exercising our or others’ legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings. We may share or transfer your information in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Also, we reserve the right to fully use and disclose any information collected via the Site that is not in personally identifiable form.

Opt-Out

In connection with promotions or communications, we may ask you specifically whether you have objections against a certain kind of data use or sharing. If you opt-out under such circumstances, we will respect your decision. To opt-out of receiving further commercial emails or to unsubscribe from services, please contact us at  This email address is being protected from spambots. You need JavaScript enabled to view it. . Please note that other data recipients have their own data privacy policies, which may differ from ours and you would have to contact them separately with respect to opt-out requests.

Access

If personal information you have submitted through the Site is no longer accurate, current, or complete, and you wish to update it, please send an e-mail to  This email address is being protected from spambots. You need JavaScript enabled to view it. . Upon appropriate request we will usually be glad to update or amend your information, but we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate.

Security

Transmission and storage of electronic information is never 100% secure or error-free. However, we take reasonable steps and expect our third party service providers to take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. It is your responsibility to safeguard any password and User ID you use to access the Site and to notify us at  This email address is being protected from spambots. You need JavaScript enabled to view it. if you ever suspect that this password or User ID has been compromised. You are solely responsible for any unauthorized use of the Site conducted via your password and User ID.

Children's Privacy

The Site is intended for adults in the United States. We do not intentionally or knowingly collect, personally-identifiable information from children under the age of 13 and we request that individuals under the age of 13 not submit any personal information on the Site.

Effective Date, Amendments

This Statement is effective as of July 30, 2012. We reserve the right to add, remove, or otherwise modify this Statement from time to time and in our sole discretion. When you visit the Site, you are accepting the current version of this Statement as posted on the Site at that time. We recommend that users revisit this Statement on occasion to learn of any changes.

Contact Us

Please feel free to contact us with any comments, questions, complaints or suggestions you might have regarding the information practices described in this Statement. You may send an e-mail to  This email address is being protected from spambots. You need JavaScript enabled to view it.  or write to us at H5 Webmaster, 71 Stevenson Street, San Francisco, CA 94105

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