Streamlining review by a thread. (Email thread, that is.)
There is no stemming the tide of the massive electronic data volumes implicated in litigation and investigations. Even with tools that can de-dupe and otherwise cull down data volumes, what’s left to review can still be staggering. And email, the bugaboo of every data collection, continues to comprise the bulk of what review teams face.
The good news is that advanced tools and data analytics can now provide ways to dig into email populations and provide benefits never before available. Email threading applications, for example, which visually display the complex relationships among emails, are becoming more robust, integrating features that can be helpful, not just for accelerating review, but for more substantive pursuits such as increasing contextual awareness of content, helping to identify PII throughout an email population, and reducing conflicts/risks inherent in document review.
In a recent ILTA whitepaper, Jason Richard, Vice President of Products at H5, takes a deeper dive into this topic and discusses the power of email threading applications and their current and future potential for accelerating a workflow. The graphical visualization of email threading and ready accessibility to other review functions distinguish various email threading software products from one another, so it’s important to understand the features that various applications offer.
Aside from the utility of a graphical display, email threading offers up quite a bit of additional information for the reviewer that can help speed up the review of the documents. The determination of whether an email has unique content, which turns out to be crucial information, can result in a meaningful reduction in what a reviewer needs to put eyes on. When name normalization is added, which injects the ability to connect a wider swath of dots in an email chain, threading becomes even more powerful.
Threading is also helpful for marking privileged documents, which can be a time-consuming process in any review. When emails are viewed in context as part of a thread, reviewers are able to see the relationships of privilege calls, exposing omissions or instances where participants in an attorney-client communication may have changed. For this reason, threading can help minimize dangerous mistakes by increasing the context surrounding a conversation and highlighting inconsistencies.
For a more in-depth look at the features and benefits of email threading, check out Jason Richard’s ILTA whitepaper, Conquering Email in eDiscovery: How Data Analytics are Changing the Game here.